.support-widget{--support-accent:#246249;--support-accent-dark:#174b37;position:fixed;z-index:145;right:16px;bottom:14px;font-family:"DM Sans",sans-serif;color:#244638}.support-widget *{box-sizing:border-box}.support-widget[hidden],.support-widget [hidden]{display:none!important}
.support-widget__launcher{position:relative;display:flex;align-items:center;gap:9px;min-width:132px;height:46px;padding:6px 9px 6px 7px;border:1px solid rgba(167,190,162,.7);border-radius:15px;background:rgba(255,255,255,.94);color:#245541;box-shadow:0 14px 38px rgba(24,58,41,.18);font:800 11px/1.2 "Manrope",sans-serif;cursor:pointer;backdrop-filter:blur(12px);transition:transform .2s ease,box-shadow .2s ease}.support-widget__launcher:hover{transform:translateY(-2px);box-shadow:0 18px 44px rgba(24,58,41,.23)}.support-widget__launcher>i{display:grid;place-items:center;flex:0 0 32px;width:32px;height:32px;border-radius:10px;background:linear-gradient(145deg,var(--support-accent),var(--support-accent-dark));color:#fff;font-size:14px;font-style:normal}.support-widget__launcher>span{display:grid;gap:2px;text-align:left}.support-widget__launcher>span strong{font-size:11px}.support-widget__launcher>span small{color:#718078;font:600 8px/1.1 "DM Sans",sans-serif}.support-widget__launcher>span small b,.support-widget__head small b{display:inline-block;width:5px;height:5px;margin-right:3px;border-radius:50%;background:#55a46f;box-shadow:0 0 0 3px rgba(85,164,111,.12)}.support-widget__launcher>em{margin-left:auto;color:#7b8c82;font-size:9px;font-style:normal}.support-widget__badge{position:absolute;right:-5px;top:-6px;display:grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border:2px solid #fff;border-radius:999px;background:#ad4e32;color:#fff;font-size:8px}
.support-widget.is-offline .support-widget__launcher>span small b{background:#ba674d;box-shadow:0 0 0 3px rgba(186,103,77,.12)}.support-widget.is-offline .support-widget__launcher>span small{color:#95604e}
.support-widget__panel{position:absolute;right:0;bottom:56px;display:grid;grid-template-rows:auto minmax(0,1fr) auto;width:min(332px,calc(100vw - 20px));height:min(472px,calc(100dvh - 86px));overflow:hidden;border:1px solid #d5e1d1;border-radius:17px;background:#fff;box-shadow:0 24px 74px rgba(19,48,34,.25);transform-origin:right bottom;animation:support-panel-in .2s ease both}.support-widget__panel[hidden]{display:none}@keyframes support-panel-in{from{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}
.support-widget__head{display:flex;align-items:center;gap:9px;min-height:65px;padding:11px 12px;border-bottom:1px solid #e3ebe0;background:linear-gradient(135deg,#eaf5e7,#f8fbf7)}.support-widget__head>i{display:grid;place-items:center;flex:0 0 35px;width:35px;height:35px;border-radius:11px;background:linear-gradient(145deg,var(--support-accent),var(--support-accent-dark));color:#fff;font:800 13px "Manrope",sans-serif;font-style:normal}.support-widget__head div{min-width:0;flex:1}.support-widget__head strong,.support-widget__head small{display:block}.support-widget__head strong{font:800 13px/1.3 "Manrope",sans-serif}.support-widget__head small{margin-top:3px;color:#718078;font-size:9px}.support-widget__close{display:grid;place-items:center;flex:0 0 31px;width:31px;height:31px;border:1px solid #d7e1d4;border-radius:9px;background:rgba(255,255,255,.9);color:#60736a;font-size:15px;cursor:pointer}
.support-widget__body{min-height:0;overflow:hidden}.support-widget__start,.support-widget__conversation{height:100%}.support-widget__start{overflow:auto;padding:13px;scrollbar-width:thin}.support-widget__intro{margin:0 0 7px;padding:10px 11px;border-radius:10px;background:#f2f6ef;color:#607068;font-size:10px;line-height:1.5}.support-widget__privacy{margin:0 0 10px;color:#7a8980;font-size:8.5px;line-height:1.45}.support-widget__form{display:grid;grid-template-columns:1fr 1fr;gap:8px}.support-widget__form label{display:grid;gap:4px;min-width:0;color:#40594c;font-size:9px;font-weight:800}.support-widget__form label:nth-of-type(4),.support-widget__form label:nth-of-type(5),.support-widget__form .support-widget__status,.support-widget__form>button{grid-column:1/-1}.support-widget__form input,.support-widget__form textarea{width:100%;min-width:0;padding:8px 9px;border:1px solid #d7e1d3;border-radius:8px;background:#fff;color:#233e31;font:500 10.5px/1.45 "DM Sans",sans-serif;outline:0;resize:none}.support-widget__form textarea{min-height:68px}.support-widget__form input:focus,.support-widget__form textarea:focus{border-color:#75a083;box-shadow:0 0 0 3px rgba(83,135,96,.12)}.support-widget__form button,.support-widget__send button{border:0;border-radius:9px;background:linear-gradient(145deg,var(--support-accent),var(--support-accent-dark));color:#fff;font:800 10px "Manrope",sans-serif;cursor:pointer}.support-widget__form>button{min-height:37px}.support-widget__form button:disabled,.support-widget__send button:disabled{opacity:.55;cursor:wait}.support-widget__honeypot{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.support-widget__conversation{display:grid;grid-template-rows:auto minmax(0,1fr) auto}.support-widget__meta{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:36px;padding:7px 11px;border-bottom:1px solid #edf1ea;background:#fbfcfa}.support-widget__meta span{min-width:0;overflow:hidden;color:#5d7066;font-size:9px;font-weight:700;text-overflow:ellipsis;white-space:nowrap}.support-widget__meta button{border:0;background:transparent;color:#8a604b;font-size:8.5px;font-weight:800;cursor:pointer}.support-widget__messages{display:flex;flex-direction:column;gap:7px;min-height:0;overflow:auto;padding:11px;background:linear-gradient(180deg,#f7f9f5,#f3f7f1);scroll-behavior:smooth;scrollbar-width:thin}.support-widget__message{align-self:flex-start;max-width:84%;padding:8px 9px;border:1px solid #dfe7dc;border-radius:11px 11px 11px 4px;background:#fff;box-shadow:0 4px 11px rgba(30,60,43,.045)}.support-widget__message.is-visitor{align-self:flex-end;border-color:#d2e3cb;border-radius:11px 11px 4px 11px;background:#eaf3e5}.support-widget__message strong,.support-widget__message time{display:block}.support-widget__message strong{margin-bottom:3px;color:#486052;font-size:8.5px}.support-widget__message p{margin:0;color:#314a3d;font-size:10.5px;line-height:1.5;overflow-wrap:anywhere;white-space:pre-wrap}.support-widget__message time{margin-top:3px;color:#92a097;font-size:8px;text-align:right}.support-widget__empty{margin:auto;color:#829087;font-size:10px;text-align:center}
.support-widget__send{display:grid;grid-template-columns:minmax(0,1fr) 38px;gap:6px;padding:8px;border-top:1px solid #e4ebe1;background:#fff}.support-widget__send textarea{min-height:38px;max-height:72px;padding:8px 9px;border:1px solid #d6e1d3;border-radius:9px;resize:none;font:500 10.5px/1.45 "DM Sans",sans-serif;outline:0}.support-widget__send textarea:focus{border-color:#75a083;box-shadow:0 0 0 3px rgba(83,135,96,.12)}.support-widget__send button{display:grid;place-items:center;font-size:13px}.support-widget__status{min-height:12px;margin:0;padding:0 2px;color:#8d563d;font-size:8.5px;line-height:1.35}.support-widget__closed{display:grid;gap:7px;padding:9px;border-top:1px solid #e3eae0;background:#fff;text-align:center}.support-widget__closed p{margin:0;color:#69786f;font-size:9px}.support-widget__closed button{min-height:33px;border:1px solid #cddbc9;border-radius:8px;background:#f2f7ef;color:#315d45;font-size:9px;font-weight:800;cursor:pointer}
.support-widget button:focus-visible,.support-widget input:focus-visible,.support-widget textarea:focus-visible{outline:2px solid #2d7354;outline-offset:2px}
@media(max-width:600px){.support-widget{right:8px;bottom:max(8px,env(safe-area-inset-bottom))}.support-widget__launcher{min-width:118px;height:43px}.support-widget__panel{position:fixed;right:8px;bottom:60px;width:min(326px,calc(100vw - 16px));height:min(480px,calc(100dvh - 76px));max-height:none;border-radius:16px}.support-widget.is-open .support-widget__launcher{visibility:hidden}.support-widget__form{grid-template-columns:1fr}.support-widget__form label,.support-widget__form label:nth-of-type(4),.support-widget__form label:nth-of-type(5){grid-column:1}.support-widget__form .support-widget__status,.support-widget__form>button{grid-column:1}}
@media(max-height:540px){.support-widget__panel{top:8px;bottom:58px;height:auto}}
@media(prefers-reduced-motion:reduce){.support-widget *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}
.support-widget.is-left{right:auto;left:16px}.support-widget.is-left .support-widget__panel{right:auto;left:0;transform-origin:left bottom}.support-widget__credit{padding:5px 10px;border-top:1px solid #edf1ea;background:#fbfcfa;color:#8a978f;font-size:7.5px;text-align:center}.support-widget__credit[hidden]{display:none!important}
@media(max-width:600px){.support-widget.is-left{right:auto;left:8px}.support-widget.is-left .support-widget__panel{right:auto;left:8px}}

/* Canlı destek görsel ekleri */
.support-widget__send{position:relative;grid-template-columns:34px minmax(0,1fr) 38px;transition:border-color .18s ease,background .18s ease}
.support-widget__send.is-dragover{background:#edf6e9;box-shadow:inset 0 0 0 2px #4f8a64}
.support-widget__send.is-dragover:after{content:"Görselleri buraya bırakın";position:absolute;inset:5px;z-index:4;display:grid;place-items:center;border:1px dashed #4f8a64;border-radius:10px;background:rgba(242,249,239,.94);color:#2c6549;font-size:10px;font-weight:800;pointer-events:none}
.support-widget__send .support-widget__attach{border:1px solid #d3dfd0;background:#f4f8f1;color:#37684f;font-size:18px}
.support-widget__send .support-widget__attach:hover{background:#e9f3e5}
.support-widget__send .support-widget__submit{background:linear-gradient(145deg,var(--support-accent),var(--support-accent-dark));color:#fff}
.support-widget__send .support-widget__status,.support-widget__previews{grid-column:1/-1}
.support-widget__previews{display:flex;gap:6px;overflow-x:auto;padding:1px 1px 3px;scrollbar-width:thin}
.support-widget__previews>span{position:relative;flex:0 0 48px;width:48px;height:48px;overflow:hidden;border:1px solid #cfddcb;border-radius:9px;background:#f3f6f1}
.support-widget__previews img{display:block;width:100%;height:100%;object-fit:cover}
.support-widget__previews button{position:absolute;right:2px;top:2px;width:18px;height:18px;padding:0;border:1px solid rgba(255,255,255,.85);border-radius:50%;background:rgba(30,50,40,.78);color:#fff;font:700 13px/1 sans-serif}
.support-widget__attachments{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px;margin-top:5px;overflow:hidden}
.support-widget__attachments:has(>img:only-child){grid-template-columns:1fr}
.support-widget__attachments img{display:block;width:100%;height:88px;max-height:120px;border:1px solid rgba(43,86,61,.12);border-radius:8px;background:#edf2eb;object-fit:cover}
.support-widget__attachments>img:only-child{height:auto;max-height:150px;object-fit:contain}
@media(max-width:600px){.support-widget__send{grid-template-columns:32px minmax(0,1fr) 36px}.support-widget__attachments img{height:78px}.support-widget__attachments>img:only-child{max-height:135px}}

.support-widget__meta>div{display:flex;align-items:center;justify-content:flex-end;gap:5px}.support-widget__meta em{padding:3px 6px;border-radius:99px;background:#e7eff8;color:#366384;font-size:7px;font-style:normal;font-weight:800}.support-widget__meta [data-support-handoff]{padding:4px 7px;border:1px solid #d8dfd3;border-radius:7px;background:#fff;color:var(--support-accent-dark);white-space:nowrap}.support-widget__meta [data-support-handoff]:hover{border-color:var(--support-accent);background:#eef5e9}.support-widget__message.is-ai{border-color:#d8e2ef;background:#f2f6fb}.support-widget__message.is-ai strong:before{content:"✦";margin-right:4px;color:#47759a}

/* Konuşma başlığı ve işlemleri */
.support-widget__meta{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;min-height:54px;padding:8px 10px;background:linear-gradient(180deg,#fff,#f8faf7)}
.support-widget__meta>.support-widget__context{display:grid;align-content:center;justify-content:stretch;gap:4px;min-width:0}
.support-widget__context>[data-support-subject]{display:block;max-width:100%;color:#455e51;font:800 9px/1.25 "Manrope",sans-serif;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}
.support-widget__context>[data-support-ai-state]{display:flex;align-items:center;justify-self:start;gap:4px;padding:3px 6px;border:1px solid #d7e2ee;border-radius:999px;background:#eef4fa;color:#3b6788;font:800 7px/1 "Manrope",sans-serif;white-space:nowrap}.support-widget__context>[data-support-ai-state] i{font-style:normal;font-size:7px}
.support-widget__meta>.support-widget__meta-actions{display:flex;align-items:center;justify-content:flex-end;gap:5px}
.support-widget__meta-actions button{display:inline-flex;align-items:center;justify-content:center;gap:4px;min-height:29px;padding:5px 7px;border:1px solid #dbe4d8;border-radius:8px;background:#fff;color:#496255;box-shadow:0 2px 5px rgba(33,69,48,.035);font:800 7.5px/1.1 "Manrope",sans-serif;cursor:pointer;white-space:nowrap}.support-widget__meta-actions button i{font-style:normal;font-size:9px}.support-widget__meta-actions button b{font:inherit}.support-widget__meta-actions [data-support-handoff]{border-color:#bed5c5;background:#edf6ee;color:#245f45}.support-widget__meta-actions [data-support-handoff]:hover{border-color:var(--support-accent);background:#e2f0e4}.support-widget__meta-actions [data-support-close-chat]{color:#8a604b}.support-widget__meta-actions [data-support-close-chat]:hover{border-color:#dfc9bc;background:#fbf4ef}
.support-widget__message.is-typing{min-width:72px;animation:support-typing-in .2s ease both}.support-widget__typing-dots{display:flex!important;align-items:center;gap:4px;min-height:14px;padding:2px 1px}.support-widget__typing-dots i{display:block;width:5px;height:5px;border-radius:50%;background:#47759a;animation:support-typing-dot 1s ease-in-out infinite}.support-widget__typing-dots i:nth-child(2){animation-delay:.14s}.support-widget__typing-dots i:nth-child(3){animation-delay:.28s}@keyframes support-typing-in{from{opacity:0;transform:translateY(5px) scale(.98)}to{opacity:1;transform:none}}@keyframes support-typing-dot{0%,65%,100%{opacity:.28;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
@media(max-width:350px){.support-widget__meta{grid-template-columns:1fr}.support-widget__meta>.support-widget__meta-actions{justify-content:flex-start}.support-widget__meta-actions button{flex:1}}
@media(prefers-reduced-motion:reduce){.support-widget__message.is-typing,.support-widget__typing-dots i{animation:none!important}.support-widget__typing-dots i{opacity:.75}}